September 6, 2005 - SRM Help Desk 2005 is now available!  

My Newest IT Help Desk Program is SRM Help Desk 2005.  Similar in many ways to AccessAble Help Desk Pro Edition, it uses a Microsoft Access format .mdb on the backend but an easy to use, yet comprehensive front end.   Download a fully functional trial version now.  A site license is just $479. Try it for up to 30 days, and then purchase a site license if it meets your needs.

Completely redesigned, this latest version includes a web interface to allow end users to request support, and you and your staff to search, edit and view requests, computer, software, peripheral inventory and more via browser.

The new web interface is provided to registered users with a number of different styles.  The trial download is fully functional, but includes only one style of web pages.